Last updated: January 14, 2025
To provide the Services (as defined in the agreement between the customer and runZero under which runZero provides the Services), runZero uses the Subprocessors listed below.
Subprocessor | Service | Corporate Location |
Amazon Web Services, Inc. | Hosting and infrastructure | USA (default), Germany (if Customer chooses this deployment type); US and EU backups stay within respective regions
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Digital Ocean, Inc. | Hosting and infrastructure. Hosted External Scans. | USA |
Freshworks Inc. | Technical support ticketing | USA |
GitHub, Inc. | Source code repository, ticketing, project tracking | USA |
Google LLC | Infrastructure services. Email and office applications | USA |
Salesforce, Inc. | Customer support platform | USA |
Slack Technologies, LLC | Communication services (customer support) | USA |
Zoom Video Communications, Inc. | Video conferencing services (customer support) | USA |
This page will be updated at least ten (10) days before runZero engages a new Subprocessor. runZero customers may object in writing to runZero’s appointment of a new Subprocessor by sending an objection notice to privacy@runzero.com within 10 calendar days of runZero’s update. Such notice must explain the reasonable grounds (related to data protection) for objection.
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