Subprocessors

January 14, 2025

To provide the Services (as defined in the agreement between the customer and runZero under which runZero provides the Services), runZero uses the Subprocessors listed below.

Subprocessor

Service

Corporate Location

Amazon Web Services, Inc.

Hosting and infrastructure

USA (default), Germany (if Customer chooses this deployment type); US and EU backups stay within respective regions

Digital Ocean, Inc.

Hosting and infrastructure. Hosted External Scans.

USA

Freshworks Inc.

Technical support ticketing

USA

GitHub, Inc.

Source code repository, ticketing, project tracking

USA

Google LLC

Infrastructure services. Email and office applications

USA

Salesforce, Inc.

Customer support platform

USA

Slack Technologies, LLC

Communication services (customer support)

USA

Zoom Video Communications, Inc.

Video conferencing services (customer support)

USA

This page will be updated at least ten (10) days before runZero engages a new Subprocessor. runZero customers may object in writing to runZero’s appointment of a new Subprocessor by sending an objection notice to privacy@runzero.com within 10 calendar days of runZero’s update. Such notice must explain the reasonable grounds (related to data protection) for objection.


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